NOVUS: Large-scale Certification Across 106 Sites, 127 Audit Days, and a Strategic Step Forward with ISO 9001 and ISO 22000

The NOVUS supermarket chain has successfully completed certification in accordance with international standards ISO 9001:2015 (Quality Management System) and ISO 22000:2018 (Food Safety Management System).

This large-scale audit covered 106 operational sites, including the central logistics center, head offices, full-format supermarkets, and neighborhood stores. The entire process spanned 127 auditor days and was carried out by a coordinated team of five auditors, who utilized modern conferencing tools for cross-site collaboration, remote meetings, and audit result discussions.

What has NOVUS already achieved?
A transparent, unified management system across all business levels

Consistent quality and safety standards implemented at every point of sale

Trust and assurance for consumers, partners, suppliers, and investors

Readiness for further expansion – at the time of certificate issuance, three new stores had already opened

What does this mean for NOVUS moving forward?
Certified management systems are more than compliance – they’re an infrastructure for growth. With these systems in place:

Every new store can be integrated quickly and efficiently

Business operations remain predictable and manageable across the network

The company becomes more resilient to market fluctuations and external risks

NOVUS becomes a stronger partner for global brands and B2B customers

The door opens to new markets, including e-commerce and export opportunities

A Case for the Market
The NOVUS experience serves as a benchmark for other retail chains looking to not only maintain high standards, but also to build long-term strategic value through systematization, transparency, and sustainability.